Members of the general public who wish to report matters concerning our students or the school buildings/grounds, should contact our Receptionist, Mrs C Kent in the first instance. During school closures, please email office@westbourne.attrust.org.uk.

When the academy is closed at the weekends and during school holidays, please email us at office@westbourne.attrust.org.uk.  We will forward your query to the most appropriate member of staff, who will respond at the earliest opportunity.

Any other complaints, including those regarding members of staff, will be dealt with in the accordance with the Trust’s Complaints Policy.

In the first instance, if you have a complaint, please email complaints@westbourne.attrust.org.uk.

All complaints are seen by the Principal, Vice Principal and Personal Assistant to the Senior Leadership Team. Your complaint will be acknowledged with a clear explanation of how it be dealt with in accordance with the said policy.